Manager Customer Experience & Innovation Consulting  

Collaborate with the client to define the strategic context of the marketing activity, including business objectives, target audience, and process inefficiencies; Conduct market research and competitor analysis to identify industry trends, opportunities, and customer preferences; Work with the data strategy team to conduct research and generate insights useful for the development of marketing strategies; Develop strategic frameworks and action plans based on analyses and insights; Support the definition and implementation of the client's omnichannel strategy; Design and maintain performance monitoring...