Descrizione del lavoro
Customer Success at Nutanix The Customer Success Representative will be part of the Nutanix Customer Success team. This team works closely with internal functions such as Global Sales, Marketing, Channel, and Support. They also have access to the Nutanix customer, partner, and distributor community in their region. The team focuses on product adoption, renewals, retention, and revenue growth. They maintain a consistent cadence of client-facing activities, develop long-term plans with customers, and manage project adoption and implementation plans. The team collaborates with Engineering and Services teams to resolve post-sale implementation issues and engages with theatre leaders for executive level engagements. Your Role Maximize the success of Nutanix’s Iberian customers across EMEA through proactive engagement and support. Attain a minimum of 100% of goals for customer check-ins, customer adoption, and renewal rates. Maintain timely and accurate records of all customer interactions and data. Act as the customer’s advocate engaging other departments within Nutanix when necessary and ensuring successful resolution. Maintain a high level of daily activity including customer and internal calls, meetings, and customer research. What You Will Bring Experience in high-tech customer-facing roles such as Customer Success, Technica....... continua la lettura e candidati!
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Profilo 123lavoro
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Forma di lavoro
Barcelona, Spagna
