IndirizzoSales & Operations Planning Analyst, Amazon Logistics
Job ID: 2536327 | Amazon Italia Transport Srl
The European Amazon Logistics organization is looking for a customer focused, analytically and technically skilled Sales & Operations Planning (S&OP) analyst to join our team. This person will be responsible for bringing efficiencies and reduce costs using data analysis and visualization tools and processes’ to support our growing Amazon Logistics business in Europe. The successful candidate will be able to retrieve, integrate, visualize and present critical data in a format that is immediately useful to improving the efficiency of the package delivery network. This individual will work with technical and business teams to optimize planning, execution, process improvement and track progress against goals. This role requires an individual with analytical abilities as well as business acumen and comfort with technical teams and systems. The successful candidate will be a self-starter comfortable with a changing environment, with attention to detail, and enjoying working with large scale of data. Key job responsibilities
- Analyze and visualize large scale logistics and transaction data to determine user behavior or delivery process problems, and output solid analysis report with recommendation.
- Serve as liaison between the EU Planning and Analytics team and the operations business teams to achieve the goal of providing actionable insights into current delivery performance, and ad hoc investigations into future improvements or innovations. This will require data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations.
- Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting. About the team
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Milan, MI, ITA
BASIC QUALIFICATIONS
- A degree.
- Relevant work experience in a role requiring application of analytical skills to utilize data for driving business decisions.
- Advanced knowledge of SQL/ Experience in handling database queries.
PREFERRED QUALIFICATIONS
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Programming experience in Python, Java, C++ or other language
- Experience in working with operations teams. On the floor operations experience is a plus, but not necessary.
- Experience in communicating effectively across a wide range of stakeholders, both written and verbally.
- Experience in Statistics, Computer Science, Operations Research, Business Analytics, Information Systems or related field.
- Relevant experience implementing basic software solutions to automate data source, visualization and/or data modeling application. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
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