IndirizzoWhat you’d be doing in this role:
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
The Sales Operations Coordinator will work with the global sales ops analysts to understand priorities and needs of the business. They will help train and set expectations on how to handle various components of their job function. These individuals will be a crucial part of the team in ensuring that asks are completed in a timely manner and we are supporting sales folks to the best of our ability so we can have them focus on selling.
- You be responsible for day to day management on completing all requests that come into the Sales Operations case queue; providing timely updates and SLAs.
- You will triage cases to systems that are bug related fixes or smaller enhancement requests that we have approved to be worked on.
- You have a strong eye for data integrity and work with Sales Operations to understand the areas of the CRM we need to clean up. (de dupes, enrichment, etc).
- Identify areas of improvements to reduce case volumes, automate asks and help drive sales rep efficiency and productivity.
You're probably a match if:
- You have strong attention to detail and organizational skills.
- You have excellent communication and interpersonal skills.
- You have the ability to work collaboratively in a fast-paced and dynamic environment.
- You have Salesforce experience is a must.
- You are an individual looking to start their operations career.
- You are open to working on a night shift.
About the team:
The Sales Operations team plays a meaningful role in supporting the revenue growth at Canva by optimizing operational efficiency. The team aligns our go-to-market efforts across Sales, Customer Success and Marketing and ensures those teams have the vital tools, processes, and data to optimally collaborate and achieve revenue targets.
What's in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.
Here's a taste of what's on offer:
- Equity packages - we want our success to be yours too
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
- Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!
Please note that interviews are conducted virtually.
Join the team redefining how the world experiences design.
Kamusta, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship campus is in Sydney, Australia, but with many of our Canvanauts calling the Philippines home, our office in Manila is a buzzing place. Whether your role needs you in the office, at home or a bit of both, we've created an environment that truly empowers you to thrive.
