Descrizione del lavoro
What we are looking for:To support us on our mission, we are looking for a talented and highly ambitious Junior Customer Success Manager. As a Junior Customer Success Manager at AnyDesk you will be responsible for providing exceptional customer service to lower-tier customers, creating and implementing onboarding, educational, and retention campaigns. In your day to day work you will be primarily focused on responding to customer inquiries and requests, troubleshooting issues, and providing timely solutions to ensure customer satisfaction. You will work in an international environment to achieve common goals and objectives. This is an excellent opportunity for someone who is looking to start a career in Customer Success management and is passionate about delivering exceptional service to customers. If you are a self-starter who is detail-oriented, proactive, and enjoys working in a fast-paced environment, we encourage you to apply for this position. Act as the primary point of contact for lower-tier customers and support them throughout their customer journeyCreate and implement onboarding, educational, and retention campaignsEnsure optimal adoption, scaling, and overall customer satisfactionIdentify customers' needs and habits to create upsell and upgrade potential Provide personalized customer support and training by responding to product-related queries....... continua la lettura e candidati!
Casa
Profilo 123lavoro
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Lettera di presentazione
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Forma di lavoro
Stuttgart, Germania
