Indirizzo
Forma di lavoroDescrizione del posto (Mansioni)
The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.
Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears
Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.
Context and purpose
Within the Sales Department, you will join the Customer Service Team which provides our clients with an efficient, taylor made service, promoting customer centricity.
In particular, reporting to the Sales Service Manager, you will be responsible for data extraction, processing and analysis.
Responsibilities:
Must have skills
We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.
Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears
Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.
Context and purpose
Within the Sales Department, you will join the Customer Service Team which provides our clients with an efficient, taylor made service, promoting customer centricity.
In particular, reporting to the Sales Service Manager, you will be responsible for data extraction, processing and analysis.
Responsibilities:
- Alignment with your manager to choose the most important information you need to evaluate
- Extraction of data from the company management system
- Processing all data using Excel in order to give the most consistent output
- Creation of ad hoc reports
- Identification of trends, patterns and areas for improvement
- Provide insights and recommendations to enhance Customer Service processes, policies and procedures
Must have skills
- Degree in Economics, Marketing or related fields
- Excellent knowledge of Excel and PowerPoint
- Previous experience of one or two years in similar roles
- Strong analytical skills
- Fluent knowledge of both English and Italian
- Knowledge of SAP
- Previous experience within the Fashion & Luxury industry
- Ability to work in team
We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.
