Descrizione del lavoro:
WHY CHOOSE (COMPANY NAME):
As a Fortune 500 global corporation, number 64, operating in over 100 countries, (COMPANY NAME) values its diverse workforce of 30,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch IT solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.
ABOUT THE ROLE
In (COMPANY NAME) Italy we are looking for a Sales Operations Specialist (Maternity Leave contract) that will perform business critical activities including but not limited to stock movements, allocation analysis, order prioritization and open order management.
Coordinating these efforts into a non-sales team will provide an immediate relief of the productivity impact. This position is expected to maintain the integrity of the expected sales order workflow and SLA's.
WHAT YOU WILL DO
* Enters orders into the system, review them and ensures that orders meet requirements
* Contacts Sales teams to request status on orders or request additional information
* Makes determinations as to when and what orders to cancel, and cancel orders in the system.
* Monitors orders, researches orders "stuck" in the system, and follows through to ensure resolution of them.
* Order Prioritization: Update orders with priority levels to ensure higher placement in the first in first out queue.
* Product Movements/Stock Allocation: Reviews stock and determines stock allocation/availability.
* Remove stock from holding or directed orders to awaiting customer confirmed PO order for shipment.
* Sourcing Logic: Analyzes orders trends and makes recommendations to sales team on trends that may have a negative impact to the business and the customer.
* Product Availability: Evaluates product availability against orders.
WHAT WE ARE LOOKING FOR
* Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
* Able to comprehend, integrate, and improve upon complex cross-functional business processes
* Able to prepare/analyze appropriate reports and other business correspondence.
* ensure productive resolutions of conflict.
* Able to build solid, effective working relationships with others
* Able to constructively work under stress and pressure when faced with high workloads and deadlines.
* Attention to details, accuracy and efficiency.
* Able to sort through numerical information and recognize trends and details and to troubleshoot system-related problems
WHAT DO WE OFFER
* Hybrid work - (2 days at the office, 3 days at home)
* We value continuous learning and provide a clear progression plan.
* We provide comprehensive benefits including health insurance, paid leave, retirement plans, and more.
At (COMPANY NAME), we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent, and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required.
#LI-CD1
#LI-HYBRID
What's In It For You?
* Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
* Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
* Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
* Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
* Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
* Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don't meet every single requirement? Apply anyway.
At (COMPANY NAME), we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for