Descrizione del lavoro:
&FJ OPERATIONS MANAGER
(Retail and Wholesale)
Across all 3 networks of distribution (WFJ retail, WFJ in Fashion Boutiques and Wholesale multibrands), be the point of expertise for all Products related topics ensuring successful definition and application of all initiatives and tools within position responsibilities.
PRODUCT MANAGEMENT
Guarantee the right product management flow (from forecasting to aftersales) and the right visibility in each point of sale
* Manage forecast process based on local specificities and expectations
* Amplify and Orchestrate product launches ensuring timely execution in an omnichannel approach in collaboration with Media, PR, Digital and VM teams
* Work in collaboration with Regional product teams to ensure optimal stock assortment by POS taking into consideration seasonality and opportunities.
* Analyse product performance by product lines (qualitative and quantitative feedback) for each network of distribution taking appropriate actions to improve KPIs and favoring stock movements
* Lead internal re-pricing
* Aftersales service operations: ensure the adequate level of services and smooth operations according to Europe's priorities.
HIGH-END BUSINESS MANAGEMENT
Define high-end business development plan and ensure the follow-up and support to boutique from product assortment to sales finalization
* Define with WFJ director MTP's ambitions (sales, clients, talents)
* Propose and run action plans to achieve sales target,
* Coordinate project team for the organization of local events,
* Support sales teams during international and local clients' presentations,
* Negotiate boutique model stock and assortments according to planned events,
* Follow up on TBI invoicing,
* Key Boutiques' contact for presentations requests and clients' treatment
RETAIL OPERATIONS
Support business transformation by managing projects, creating and implementing the right procedures & deploying appropriate tools (eCatalogue, MyBoutiqueApp functionalities…)
* Establish and communicate the right retail procedures relative to WFJ in collaboration with Fashion Operations Manager
* Define efficient communication streams & process for product exchange between Boutiques
* Ensure the right execution of back-office operations pertaining to staff tools and digital in-store (immersive screen for example)
SUSTAINABILITY
Contribute to sustainability by reducing the operational carbon footprint via identified initiatives in collaboration with Italy PMO Sustainability