Sales Support Specialist

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You will be working as Sales Support Specialist, will be part of Electrification Business Area for Smart Power division based in Jordan. In this role you will be primarily responsible to create and complete bids/estimations/quotations based on customer specification or customer requirements/budget in order to achieve both market competitiveness and high margin for the company, maintain and improve the balance between all ABB units and customers that are present in the area of responsibility

This position reports to

Channels Segment Manager

Your responsibilities

• Responsible for SFDC adoption and data quality (follow up with SFDC Owners/Commercial team)
• Generating reports and KPI’s updating periodically (hit rate, open opps status, leads status/conversion rate)
• Creating periodic SOs forecasting based on actual data (actual v. target), owning the quotation tools deployment and implementation (SAP & Conga)
• Monitoring and guaranteering compliance with required standards and ensuring data is documented/maintained the sales tools (SPAs, RDD, approvals – TOA, clean order policy, etc)
• Proper coordination among stakeholders targeting an optimized solution with a win-win approach (i.e. Tech. solution, Price, RDD, etc.)
• Owning final quotation issuance from all aspect with regards to compliance (i.e. Price, Delivery, Customer financial status), PO validation v. Final Quotation, proper handover of PO to customer operations, responsible for products master data administration
• Working alongside the PMDs, sales managers, customer operations and RDC team, if applicable, in completing day-to-day MMD related activities, responsible for customer/commercial master data administration (Admin. customer .credit limit review), administration of risk review – lean and global (Data collection/Processing)
• Pre-Sales customer case management

Your background

• Bachelor’s degree - Electrical Engineer
• Requires 5-7 years of experience relevant field
• Fluency in English is mandatory

Benefits

• Retirement plan

More about us

ABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected and protected. Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity and reliability of almost any operation.Work model: on site #LI-onsite