Sales Support Specialist

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The Sales Support Specialist is the first point of contact for Sales and customers for the MOTION SERVICE division for Motors and Generators. In this role you will support the Sales assigned organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area.

This position reports to

Service Sales Manager

Your responsibilities

• Prepare offers in coordination with the local sales unit, including offers for spare parts.
• Offer technical advice and provide comment on enquiry specifications for customers/Sales Specialists.
• Ensure that technical and financial aspects of offers, including price and trading conditions, are appropriate.
• Monitor the status of orders.
• Ensure a positive customer experience by giving them regular updates and clarification.
• Observe the overall process and trends across inquiries and identify improvement areas.

Your background

• At least 1 years of experience as Proposal or Sales Support. Technical experience in electrical rotating machine is considered a value.
• Technical background is considered a plus. Knowledge of principles and practices in customer service.
• Knowledge of SAP, Excel and Word.
• Fluent in English.
• An agile and proactive approach, with a demonstrated ability to take ownership of customer issues.
• A collaborative, solution-focused approach, and strong written and spoken communication skills.

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. #LI-Onsite Your benefits: • Enjoy a stable employment in a company with a long history in innovation and technology • Collaborate with experienced experts in an international environment • Seize individual development and training opportunities, from job specific to soft skills • Get private medical care (including offers for family members) • Receive attractive remuneration based on your experience and skills, and other financial benefits • Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities • Smartworking For further info: Valeria Pagani, Talent Partner ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate