Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company
Your Role
You will be responsible for enabling transport activities by executing bookings, entering orders while liaising with our customer
Care Specialists to ensure all requirements are met in a timely and efficient manner.
Your Responsibilities
- To create/complete shipment details in our internal transport management system (carrier/vessel, item description etc)
- To monitor and report on operational performance of carriers and other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting
- To coordinate with our customer care teams (CCL), haulers and carriers for the export of shipments and organize transport activities based on the customer promise
- To obtain dangerous goods (DG) approval where necessary
- To create files for consolidation containers (unless performed by dedicated planners)
- To ensure costs and revenues are entered during the shipment creation, providing cost awareness and efficiency ensuring profit maximization
- To support in resolving claims and disputes
Your Skills and Experiences
- Over 2 years experience as Sea Logistics Operational Care Specialist
- Excellent communication skills
- Customer centric mindset
- Good command of English
- Experience in global freight forwarder is a plus but not a must
- Strong willing to grow with global company
Good Reasons to Join
Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company
Indirizzo
Forma di lavoro
