IndirizzoRisk Account ConsultantProperty - Engineer
Madrid, Spain
AXA XL offer customized risk management solutions and consulting services to understand and quantify the risks each company faces today or may face in the future. We help clients avoid preventable losses and minimize the impacts of events beyond their control.
AXA XL Risk Consulting is looking for a qualified Property Risk Account Consultant, as a member of the APAC & Europe Business Unit. Based in Madrid, as an Account Consultant you will work closely with the Property Underwriters to manage the risk consulting at an account management level. You will support the Underwriters on risk selection, conduct desktop reviews of surveys completed by the Field Engineering team and external providers, educate on awareness of risks and complete annual account stewardship reviews.
AXA XL Risk Consulting, relying on its international network of more than 300 risk consultants, located in more than 25 countries, speaking more than 20 languages, today serves globally more than 2,000 clients from various industry sectors.
Leveraging quality of our engineering expertise and our long-standing experience across multiple industry sectors, we have an ambition to develop innovative and new risk engineering approaches, dedicated risk modelling tools across multiple risk domains, and proprietary platforms and IT solutions for our clients. We serve all type of mid-market and corporate businesses, whether they are insured or not insured by AXA XL.
Our clients operate in different facilities in a variety of locations and in many geographies. At AXA XL we help them create a comprehensive overview of the risks they’re facing, with details on exposures and constraints they might encounter locally. We're there to identify how these risks fit into their corporate risk management strategy and support them to determine and prioritize investments needed to control these risks.
You will be provided with autonomy, empowerment, training, and guidance where needed and appropriate to your level of experience.
DISCOVER your opportunity.
What will your essential responsibilities include?
· Manage the relationship with clients - unbundled or lead accounts - and be the main contact point for them.
· Be responsible for risk improvement by clients through proactive recommendation monitoring.
· In charge of the contract life cycle for a client (budget, contracts, offers, meetings, stewardship meetings, etc.)
· Develop and monitor Service Level Agreements with clients for their accounts to ensure quality of services delivered to them.
· Responsible for the profitability of client accounts.
· Work closely with local Underwriters, Claims and Sales teams (CDL’s) to secure business thorough assessment of new/renewed clients.
· Assist country leaders in business development.
· Collaborate with all Risk Consulting Lines of Business (LoBs).
· Work a minimum of 80% of time on Account Engineering tasks and up to a maximum of 20 % of time on surveys
You will report to Risk Consulting Country manager, Iberia.
SHARE your talent
We are looking for a new team member with the following skills:
· Fire protection risk engineering experience
· Knowledge of NFPA codes and FM data sheets
· B.S. in Engineering (or equivalent) required.
· Spanish and English speaking, able to communicate and work in both languages. (other languages will be considered a plus)
· Experience of assessing property risk and risk surveys in connection with advising an underwriting unit is highly beneficial.
· Strong customer relationship and negotiation skills.
· Excellent communication and collaboration skills.
· Proficient presentation skills, including written and verbal.
· Ability to summarize large amounts of information and deliver against deadlines.
· Knowledge of functionality of IT systems
· Skilled in time management and work techniques
· Professional designations including Certified Fire Protection Specialist (CFPS), Associate in Risk Management (ARM), and/or Professional Engineer (PE) in Fire Protection desirable.
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com.
Corporate Responsibility
At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world’s most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy – Our Impact. Our Future. – aligns key issues that are pertinent to our business – climate, water and financial resilience - and contributes to AXA Group’s purpose to “Act for human progress by protecting what matters.”.
Climate: We’re reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.
- Water: We’re developing water resilience where it is — and will be — needed most.
- Financial resilience: We’re helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.
- Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our “Hearts in Action” programs.
For more information, please see the Corporate Responsibility section on our website.
Diversity & Inclusion
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, while creating an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, race/ethnicity, disability, and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
