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Forma di lavoro
StipendioJob Title: Product Owner
Salary: £33,300 - £43,400
Location: Cambridge, Coventry or Gateshead
Contract: Permanent
Are you passionate about working collaboratively with teams and using customers insights to build digital products?
Do you have the motivation and skills to deliver digital products against a product strategy and customer value proposition?
If you have answered yes to the above questions, we would love to hear from you as we are seeking a Product Owner for our UK Education business, working on our portfolio of customer-centric digital products and compelling teacher support proposition.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
Working with teams across UK, International and the wider Cambridge network, you will play an integral role in maximising the value of the ExamBuilder product and the delivery of the development teams against the Product Strategy.
The Product Owner ensures UK Education's key digital services are continuously and competitively improved and managed in line with the needs of customers and the market to support teachers' preparing learners for exams, leading to high levels of customer satisfaction, and contributing to revenue growth.
What you will be doing:
- Being the champion for the digital service across the business.
- Management and ownership of digital products in line with UK Education's digital vision, impacting customer satisfaction, advocacy, and growth.
- Line management of Digital Services Co-Ordinator.
- Identifying opportunities for continuous improvements based on your understanding of customer needs, their pain points and ensuring that the overall usability of the digital service meets the needs of our target customers.
- Monitoring and reporting on service performance, product usage and product issues to drive business decision-making and priorities.
- Delivery of iterative changes to ExamBuilder and developing long term vision for product.
- Prioritisation of the backlog using appropriate methodologies and tools to drive tactical and strategic improvements that meet customer needs.
About you
You are an experienced professional with a track record and previous experience of delivering digital products against a strategy.
You'll demonstrate a passion for delivering digital products to customer needs and requirements. You'll have leadership skills with the ability to drive and motivate teams. To be successful in this role, you will be motivated with a positive attitude and an enthusiasm to take on new challenges. With your excellent interpersonal skills, you will enjoy interacting with a wide range of people and collaborate as part of a wider team.
You have proven experience working with agile methodologies and have a passion for data, applying data insights and user experience.
A clear communicator, you are able to present ideas clearly and use a variety of skills and methods to communicate with and influence customers, users and staff at all levels.
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
- Group personal pension scheme
- Discretionary annual bonus
- Life assurance up to 4 x annual salary
- Private medical and Permanent Health Insurance
- Green travel schemes
- 28 days annual leave plus bank holidays
We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.
Ready to pursue potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being Sunday 21st April 2024 and interviews are scheduled to take place the week commencing 29th April 2024
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
“Please note, Cambridge University Press & Assessment is unable to issue sponsorship under the Skilled Worker Visa route for this role as it does not meet the minimum skill and/or salary requirements.”
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
