Descrizione del lavoro
DUTIES AND RESPONSIBILITIES:Verify and validate warranty service requests in accordance with established procedures and guidelines (about 20% of the tasks will include phone calls)Efficiently coordinate repair processes for approved warranty claims, ensuring timely resolution and customer satisfactionOversee and maintain organized record-keeping systems for warranty-related documentation and transactionsAct as a pivotal link between authorized dealers and the Original Equipment Manufacturer (OEM), facilitating smooth communication and resolution of warranty-related mattersEscalate issues and problems to Engineering as necessary; track and follow up to ensure they are addressed and closed within a reasonable timeREQUIREMENTS:Fluent in spoken and written Italian (Level C1) and proficient in English (Level B2)2-3 years of professional experienceMinimum of 1 year in roles related to automobile parts, service desk, or warranty department....... continua la lettura e candidati!
Casa
Profilo 123lavoro
Riprendere
Lettera di presentazione
Indirizzo
Forma di lavoro
Budapest, Ungheria
