Tecnico Hardware E Software

Job summary
Faboci Srl is an innovative and dynamic company in the field of ICT recruiting and technical training.They are looking for an ICT Consultant to provide on-site and remote technical support.The job offers opportunities for growth in a stimulating and flexible work environment.
Job seniority: associate level
Responsibilities
• Provide technical support for hardware/software on-site for HQ and stores.• Coordinate outsourcing technical interventions.• Provide remote technical support to colleagues.• Manage client hardware/software repairs.• Manage preparation and installation of new supplies.• Collaborate with team members to identify and resolve critical issues.• Collaborate with the application department for ICT solutions processing.
Requirements
• Diploma or degree in a technical/scientific field or related.• More than 2 years of experience in ICT systems.• Excellent communication and customer support skills.• Good knowledge of operating systems such as Windows, Linux, Android.• Knowledge of networks and network devices such as switch, router, firewall, proxy, sdwan, vpn, vlan, and related protocols.• Knowledge of LAN and WAN networks and protocols.• Experience in Active Directory management.• Knowledge of Office 365.
Benefits
• Opportunity for direct permanent employment.• Stimulating and flexible work environment.• Growth path based on development strategies with clear objectives.