Technical Product Owner

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

The Technical Product Owner role sits in the Development and Application Services function of our Exam Technology Organisation (ETO). Via matrix-managed teams, you will work across multiple products and applications ensuring that solutions delivered exceed the expectations of our stakeholders.

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the perfect environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

Your responsibilities as a Technical Product Owner:

As a Technical Product Owner, you are responsible for making sure applications or solutions deliver value to the business and customers. You will become a subject matter expert on the applications and systems you work on. Technical Product Owners also have a good understanding of the associated business processes and expectations of users and their experiences, enabling you to challenge and support decisions around software development and prioritisation of work. Activities you will perform include:

• Requirement Gathering and development of user stories
• Management of product backlogs
• Helping to define the product vision and road map
• Working closely with the developers and user experience (UX) teams to define solutions
• Coordinating testing activities and supporting incidents and problems
• Agile coaching and Scrum mastering 

You will be ideal for this fast paced and complex role if you are willing work UK hours of 09:00 – 17:00 BST (4:00 PM – 12:00 AM PH Time), Monday to Friday. However, there will be a need on occasions to work outside these hours to support incidents, staffing issues and support releases into production. This could include weekend working, although this is rare.  The role may involve working with our offshore and outsourced teams that work outside of UK hours, generally there is no need for working these hours, but a flexibility and appreciation of the constraints this may place on communication should be acknowledged.

Additionally, having the below qualifications would also give you advantage:

• You can demonstrate that you apply the Modern Agile values to your work.
• You will have a passion for technology, which should be supported by good technical skills or the ability to learn new technologies quickly.
• An understanding of software development methodologies and cultures (specifically Agile) would be highly desirable.
• This role requires excellent communication skills and the ability to develop strong working relationships with key stakeholders across all levels of the organisation.
• You will have experience in project management, business analysis and process improvement as well as an understanding of web-based technologies.
• Ideally you would have had exposure to some of our business processes and technology, or experience working for an exam board.

Please refer to the attached JD for further details on the role.