Indirizzo
Forma di lavoroTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB is heavily investing in the field of Robotics, and AMRs (Autonomous Mobile Robots) in particular. You will form part of the team working in the one of the fastest growing and most highly sought after sectors in Industry.In this role you will be responsible to manage the Service Sales team in Robotics AMR (Autonomous Mobile Robotics) in Burgos, ensuring customer satisfaction and business growth. You will transform the current Service Sales team from a local to a global business, and be responsible for the development of the ABB team and processes, with an aim to achieve the target customer satisfaction levels and meeting other business targets.You will lead a young and motivated team of less than 10 people, supporting customers based within Spain and the rest of the world. Your peers will be the Service Operations and Service Spare Parts Managers, and you will report directly to the AMR Service Manager.
This position reports to
Service Manager
Your responsibilities
- Supporting AMR customers through the timely and accurately delivery of recommendations in the form of quotations to support their business needs. The sales portfolio consists of Service Level Agreements, Training, Remote support, Spare Parts, etc.
- Customer satisfaction measure via NPS
- Strengthening the processes related to the sales pipeline and growth
- Business expansion plans
- The Service Sales team development
- Financial KPIs
Your background
- More than 10 years of experience in industry preferrable in automation related activities, with at least 5 years working in a sales position.
- Demonstrated experience managing direct reports.
- Soft skills. Team management
- Preferably a university degree in Engineering, or similar
- Language skills: Spanish (working proficiency) and English (advanced)
Benefits
Wellbeing program Employee Share Acquisition Plan Flexible work practices
More about us
ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world’s leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/roboticsWe look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.Work model: hybrid #LI-hybrid
