Required Profile: Technical profiles are required with Service Desk ticketing experience and monitoring tools knowledge, the Service Desk technician will be under the close supervision of the Team Leader and will reportto the Service Desk Head of Unit. […]
Responsibilities may include part of or all the following: End-to-end management of support requests,incidents, and event-generated incidents in the ticketing system and follow-up throughout the incidentlife cycle for Service Desk operations. […]
Competenze richieste: Required Technical Skills: The resource MUST have the following skills and...