IndirizzoJob categoriesProject Management
Vacancy codeVA/2024/B0037/27636
LevelICS-10
Department/officeCRP, STG, Strategy and Transformation Group
Duty stationCopenhagen, Denmark
Contract typeInternational ICA
Contract levelIICA-2
DurationOngoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’
Application period28-Feb-2024 to 13-Mar-2024
Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.
Functional Responsibilities
1. Internal Consulting (e.g. organizational design engagement)
3. Project management
4. Team Management
5. Knowledge management
- Undertake hypothesis-based consulting, applying methodologies such as design thinking, root cause analysis, business model design. Develop concept notes, proposals and plans.
- Partner with initiative owners across the transformation and change portfolio, to identify connections and drive holistic solution development.
- Develop trust and effective relationships with senior stakeholders. Manage effective stakeholder engagement throughout the Solution Design and implementation process
- Perform quantitative and qualitative analysis to support the design, development and roll out of organizational design initiatives.
- Manage hands-on or provide advisory support to the UNOPS transformation and change initiatives with regards to managing the people-side of change. This will include proficiency in utilising best practice approaches to change management, incl.e.g.: stakeholder assessment and engagement planning and delivery, communication strategy and delivery, change readiness and change impact assessment, capability development strategy, establishment of effective feedback loops and clear change measures.
- Partner with UNOPS leaders, managers, initiative leads and other change managers, to develop and roll out effective change management plan(s), to realize the benefits of organisation-wide initiative(s) whilst minimizing change disruption.
- Develop pragmatic solutions to accelerate the adoption of change, which are reflective of the needs and realities of UNOPS stakeholders at HQ, regional and country level. Initiate timely corrective action where necessary.
- Design and facilitate stakeholder workshops to deliver key change management products and increase the capacity for change management within project teams and the wider organisation.
- Contribute towards the efforts to develop enterprise change management capability.
- Conduct post-implementation monitoring and follow-up, for well embedded change.
3. Project management
- Operate as an integral member of project teams. Where relevant, take ownership over the delivery of specific work packages and/or deliverables.
- On the needs basis, project manage initiatives, ensuring effective planning, driving progress, monitoring delivery and tracking benefits realization.
- Establish solid working relationships with the project board and other key stakeholders, advising on issues that may impact the achievement of the desired change outcomes.
- Contribute to oversight, advice and direction of the portfolio and project management activities.
- Provide support to strengthen project governance structures and processes.
- As relevant, produce and update project documentation including business cases, project plans, risk analysis, stakeholder analysis and communications plans, reports etc.
4. Team Management
- Supervise, mentor and develop team members - in a matrix team setting.
- On specific initiatives, provide clear direction, objectives and guidance to enable team members to perform their duties responsibly, effectively and efficiently.
- Foster teamwork, collaboration and a positive work environment and ensure that the highest standards of conduct are observed.
- Plan and develop a flexible workforce with the skills and competencies needed to ensure optimum performance, and ensure gender and geographical diversity and inclusion.
5. Knowledge management
- Contribute to the ongoing update of UNOPS Change Management framework and tools, consulting toolkit and body of knowledge to ensure the organization is incorporating best practice approaches for managing internal change initiatives.
- Support the development of the UNOPS change capability, leveraging learning techniques, talent management, innovation and knowledge management approaches.
Impact of Results
The effective and successful performance by the incumbent directly affects the capacity of the organisation to reach and embed its transformation and strategic change ambitions, ultimately enabling UNOPS to successfully deliver its projects for the people and partners we serve.
The effective and successful performance by the incumbent directly affects the capacity of the organisation to reach and embed its transformation and strategic change ambitions, ultimately enabling UNOPS to successfully deliver its projects for the people and partners we serve.
Education/Experience/Language requirements
Education Requirements:
- An advanced degree preferably in Management, Public Administration, Business Administration, Social Sciences, Political Science, International Relations, or other related fields.
- A combination of Bachelor’s degree with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.
- Professional Change Management certification (i.e. PROSCI, APMG or similar) is an asset.
- Project Management certification (i.e. PRINCE2, MSP, MoP, PMI) is an asset.
Experience Requirements:
- A minimum of 5 years years of experience managing the delivery of change management activities in at least one of the following contexts: technology implementation, business process re-engineering, culture change or operating model change.
- Within these 5 years minimum 2 years of experience managing change in a global context.
- Proven experience in managing senior stakeholders and cross-team collaboration in the context of large scale and interconnected changes.
- Experience in the insights-driven Solution Design, including e.g. applying research and problem solving.
- Experience in workshop design and facilitation.
- Experience creating compelling written and visual consulting outputs (PowerPoint materials)
- Preferred experience in leading activities as part of an organisation design project, potentially including development of design principles, detailed design deliverables, transition planning and implementation.
- Management consulting experience, within a consulting firm or in an internal corporate strategy / change / transformation team
- Project management experience (e.g. project planning, stakeholder management, risk analysis, monitoring and reporting)
- Ability to clearly articulate the difference between organisation design and structure, why alignment between strategy and capabilities is vital to delivering target operating model change, and understanding how both the formal and informal organisation influence successful transformation.
- Full working knowledge of English is essential.
- Knowledge of another official UNOPS language is an asset.
