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GENERAL ROLE The In Store Customer Experience Supervisor leads and supports the team in developing and delivering the most memorable journey for clients, embodying the brand values and leading their team to provide heartfelt and bespoke attention to customers.
The ideal candidate will act as a role model and will represent Hermès as an Ambassador, inspiring his colleagues to portray and embrace Hermès values. MAIN RESPONSABILITIES Customer Excellence and clienteling * Regularly align with the In Store Customer Experience Manager on Customer Experience strategy, reviewing performance and providing...