Stock Controller - Boutique Milano

Hermès was born in Paris in 1837 as a laboratory of harnesses and saddles for horses: since then, six generations of artisans have explored new crafts, animated by a creative impulse, combined with beautiful and processed with care material.
Today Hermès is an international group committed to innovation in a subtle harmony between past, present and future. It is a company founded on high standard values of dedication to excellence and authenticity of its objects. An independent family house that pursues its French artisan tradition: Hermès creates, sells and manufactures beautiful, useful and durable objects.
The company brings together more than 20.000 employees in 50 countries; the Italian branch is located in Milan and provides the local support and management to the 10 Stores present in the country.
Hermes Italie was born in 1987 with the first store in Milan, 21 via Sant'Andrea. Since then the branch was opened and the continuous growth lead to the current retail presence in the country: 10 stores, including 2 seasonal openings and 2 flagship stores, located in Milan and Rome.

GENERAL ROLE
The Stock Controller contributes to assure the quality of service to customers by ensuring a perfectly accurate and reliable management of the store stocks. He/She performs all physical and IT product flows and ensures the stock is constantly accurate and well-organized.
MAIN RESPONSABILITIES 
 

• Process all incoming and outbound product flows, while ensuring coordination between physical and system-based process;
• Organize all stock spaces, ensuring tidiness and efficiency, in order to optimize flows and facilitate the other Team;
• Organize the daily replenishment of all stock spaces on the salesfloor;
• Work in constant cooperation with all the other Departments and Team;
• Organize local and international transfers requests between boutiques;
• Monitor and close expired reservations daily and reintegrate them into available stock;
• Perform daily checks, controls of negative stock, stock takes & cycle counts;
• Develop a perfect knowledge and mastery of all stock-related processes and tools;
• Be aware of omnichannel sales processes and product assortment in order to understand implications on operations activities.

• Bachelor’s degree preferably with an analytical focus;
• Fluency in Italian and English. A third language will be considered an advantage;
• Professional background: experience in similar position, preferably in the Retail environment;
• Proficient with Excel / IT tools;
• Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.

Hermès engages positive and passionate people who own the following requirements:
 

• Excellent interpersonal and communication skills, with a customer service orientation;
• Team player mentality to build meaningful relationships and ability to work autonomously;
• Availability, flexibility and dynamism to function in a high-pace environment;
• Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense