Descrizione del lavoro
GENERAL ROLEThe Hermès In Store Customer Experience Specialist will join the team developing and delivering the most memorable journey for clients, embodying the Brand values to provide heartfelt and bespoke attention to customers.MAIN RESPONSABILITIES The In Store Customer Experience Specialist is responsible for: Embody values and culture, showing highest integrity and ethical behaviour, proactively promoting the same attitude and passion; Monitor appointments, waiting times, etc through observation and ad hoc analysis to proactively suggest ideas to the manager for the continuous improvement...