Job Number 24007525Job Category Rooms & Guest Services OperationsLocation Sheraton Milan Malpensa Airport Hotel & Conference Centre, Malpensa Terminal 1 S.S. 336, Ferno, Italy, Italy VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. […]
Log all guest requests or issues into computer, contact appropriate individual or department (e.G., Bellperson, Housekeeping), and follow up with guest to ensure their request...