Customer Service Specialist - Cobrax Buttons  

Your Responsibilities Responsible for order management from sales order entry to delivery and invoice dispatch Handle customer enquiries (pricing, stock availability, delays, short shipments, etc.) and specific customer requests Manage customer claims such as picking errors, damaged goods or pricing discrepancies Daily contact with the production department concerning the production and delivery timeline information Daily contact with the R&D department concerning the Product Customization Daily contact with the Quality department concerning damaged goods claims Coordination of deliveries in collaboration...