IndirizzoDescrizione del lavoro:
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Apply now for the position of Customer Service Engineer In Vitro for Central Italy.
Your role:
* Within the designated area (Central Italy) you will perform installation, configuration, repairs, and training on assigned hardware and software products (Hematology, Coagulation and Nephelometry)
* You will ensure complete execution of all preventive maintenance on the assigned assets.
* You will work with Project Management and Application Specialist in order to successfully implement complex solutions.
* You will work with local Customer Service team to delight Customers.
* You will report all activities into the ERP system in order to satisfy Complaint Handling processes.
* You will Interact with the Technical Solution Center and Regional Support Center to ensure proper resolution of the issues.
* You will report in a timely manner all potential issue to the Dedicated Complaint Unit.
Your expertise:
* Degree in mechanical, electronic or biomedical engineering or equivalent working experience in Customer Service environments
* Good knowledge of in-vitro diagnostic Market.
* Knowledge of MS Microsoft, networking and IT Hardware.
* Willingness to travel within the assigned area and across Italy as needed.
* Previous experience in Customer facing roles.
* Team working attitude, proactive and able to take self-initiatives.
* Communication skills - make complex issues easy to understand.
* Analytical thinking
* Fluent in English (written and verbally)
* Car License
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To find out more about the specific business, have a look at www.(COMPANY NAME)-healthineers.com.
Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work:
When you join (COMPANY NAME) Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://jobs.(COMPANY NAME)-healthineers.com/careers.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.
To all recruitment agencies:
(COMPANY NAME) Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated
