Indirizzo The team works on two separate areas: Live Operations - which includes Live Chat with Customers and Logistic Area - and Support Operations - which includes Offline Customers and Shoppers Support as well as Shoppers assistance in chat. […]
You will also participate to training sessions in order to improve your skills and also become able to work in the Support Area which includes a deeper understanding of Customer’s Needs with an offline dedicated assistance, a deeper knowledge of various tasks (like DPO knowledge, Anti Frauds flows and special project in collaboration with other departments). This...
