Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company
Your Role
Your primary objective will be to provide an outstanding level of service by managing customer needs, completing all required tasks effectively and efficiently, ensuring that all supply chain process are seamless.
Your Responsibilities
- To respond to customer requests in a timely quickly, identifying and solving issues, complaints or disputes in a
professional manner. - To manage and process received orders in the system, handing them over to the warehouse operations team
for completion. - To communicate with customers regarding the order status or when issues arise.
- To prepare and sort documents such as cycle count reports, invoices; identifying and interpreting data for system
entry. - To coordinate with customer to submit billing as per agreed timeframes along with required supporting
documents, monitor and follow up any discrepancies in original tax invoices, escalating as necessary. - To identify and implement solutions aimed at continuous improvements within the customer portfolio (e.g.
data quality, turnaround times, and customer satisfaction). - To ensure compliance with all customer contractual obligations on the part of the company.
Your Skills and Experiences
- Logistics New Grad is welcome
- Experience in Customer Service work field in intern is preferred
- English skills in writing
- Being able to work under pressure
- Being able to work in fast paced environment
- Being able to work in shift (day and night alternatively)
Good Reasons to Join
Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company
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