IndirizzoGrand Hotel Timeo, a Belmond Hotel, is a storied Sicilian hideaway in the heart of Taormina. Adjacent to the ancient Greek Theatre, its views span majestic Mount Etna and Naxos Bay. Since the mid-1800s, this exclusive enclave away from the crowds has proved irresistible to discerning visitors, from celebrated writers such as DH Lawrence to Hollywood icons. Today, it is the perfect setting for memorable stays, enhanced by a wide array of experiences including Michelin-starred dining and exclusive concierge bookings.
An exciting opportunity has arisen for a Banqueting Operations Manager role at Grand Hotel Timeo, a Belmond Hotel. The role is to support the Events team and provide excellent and personalized guest experiences while leading and coordinating the banqueting teams during the Season 2024. This is a seasonal position starting latest mid-March 2024.
The ideal candidate should be passionate about the hospitality business and willing to provide authentic, luxury experiences in a world-renowned destination to our guests. They should demonstrate care, confidence and curiosity.
As the Banqueting Operations Manager, you will report to the Food & Beverage Manager and be responsible for providing an excellent and personalized guest experience, leading and coordinating the banqueting team (outsourced), organizing and supervising all Banqueting Operations as planned by the Events Office and/or F&B Manager, managing and developing staff in everyday operations according to our standard and procedures, maintaining a professional relationship with guests and colleagues, anticipating guests' needs and handling guest complaints, monitoring stock levels and ordering replacement deliveries, and complying with health and safety regulations.
Requirements
- Effective & strong communication (verbal and written) in Italian and English
- A third language (preferably French)
- Emotional intelligence
- Collaboration
- Drive results
- Adaptability
- Excellent organizational and interpersonal skills
- Professional knowledge of Italian cuisine and Italian & International wines
- A minimum of 2 years of professional experience within the same role in a luxury environment
- Exceptional customer service skills
- Passion for hospitality, and the ambition to grow professionally
Benefits
- Seasonal contract according to Italian law "C.C.N.L. Settore Turismo - Federalberghi."
- Training and development opportunities.
- Corporate Welfare provided.
- All meals provided
- All uniforms and dry-cleaning
- Team social events
- Complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris and discounted food and beverage
- Accommodation maybe provided upon request
- Time off: Enjoy 2 days off per week
ABOUT BELMOND
Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.
Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.
The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
Belmond is an equal opportunities employer committed to diversity and inclusion in the workplace.
