Descrizione del lavoro
GENERAL ROLEThe Welcomist works in the Customer Experience team developing and delivering the most memorable journey for clients, embodying the Brand values and leading his/her team to provide heartfelt and bespoke attention to customers.MAIN RESPONSABILITIES Welcome clients with a warm and hospitable greeting; Build strong relationships with clients in order to discover their needs and wishes; Talk to clients while they wait to be with the Sales Associate in charge of the Métier they are interested in; Manage customer queues through a dedicated app on Hermès devices; Assist clients and support...