Trainee Drives Service Engineer

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Start your professional career in a multinational company leader in its sector through our internship program for students that offers: - 6 months duration with the possibility of extending another 6 months. - Schedule compatible with your studies. - Competitive remuneration. - Specific technical training. - Possibility to carry out your TFG/TFM and participate in real projects. - Flexibility and possibility of telecommuting. - Vacations and days off for study and exams.

Your responsibilities

• Main objective:
• Execute service work with low to medium complexity (maintenance and repairs), according to work instructions and in accordance with ABB processes, quality standards and safety guidelines.
• Deliver quality customer service to satisfy customers.
• Working in close co-operation with customer and other ABB teams, taking actions to identify new service business opportunities for ABB.
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• Main Functions:
• Applying safety rules and safe practices as well as environmental responsibilities.
• Reporting unsafe practices and incidents.
• Contributing to customer satisfaction by executing service work according to customer order and expectation.
• Clear understanding of sense of urgency and care in the direct area of responsibility.
• Ensuring customer retention by delivering superior customer experiences.
• Performing entry level service tasks, conducting maintenance and repairs, identifying technical problems, and analyzing them on workshop or on-site.
• Preparing material and tool lists needed for service activity and ensuring that all materials, parts and tools are available and at the appropriate quality for service activities.
• Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future.
• Identifying potential equipment failures and taking corrective actions.
• Reporting work done in a timely manner and following up when needed.
• Proactively executing work on a first-time right approach with customers, and ensuring the job is done on time and on quality.

Your background

• Your background:
• Master or bachelor’s degree in electrical engineering.
• Technical interest and understanding.
• Flexible and service minded.
• Additional skills:
• Driving license type B (car).
• Availability to travel throughout Portugal.
• Good skills in MS Office (Word, Excel, PowerPoint, etc)
• Languages:
• High level of Portuguese and good command of English.

More about us

ABB is a technology leader in electrification and automation that helps build a more sustainable and resource-efficient future. Our company's solutions connect engineering expertise with software to optimize production, electrification, motion and operations all around us. With a history of excellence stretching back more than 130 years, our nearly 105,000 employees are committed to driving innovations that accelerate industrial transformation.  We look forward to hearing from you. If you want to know more about ABB, take a look at our website www.abb.com.