Technical Operations Manager

Job Title:Technical Operations Manager (Power BI)

Salary:  £33,300 - £43,400

Location: Cambridge/Hybrid

Contract: Permanent/Full-time 

A chance to develop a career within the operations department of a leader in the educational sector, actively making a difference to our learners around the world.  This is an exciting opportunity for a Technical Operations Manager (Power BI) to join our Operation Excellence team, where you will be enabling teams throughout Cambridge English to deliver exam services to candidates through development of visualisations and reporting.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

This role provides support to Operational colleagues throughout English by providing context and clarity to the information provided by our IT systems through the use of Power BI and other tools.

Main accountabilities include but not limited to:

• Developing and maintaining effective Management Information visualisations via Power BI to interpret and provide clarity to enable effective decision making for Assessment Operations
• Support as necessary the Power Platform Developers in providing support the wider business unit on the deliverables mentioned above, providing expert insight, advice, and guidance to other English Assessment Operations teams.

About you

You will be highly experienced in the use of Data Visualisation Tools such as Power BI. In addition, you will have a proven ability to work with both specialist and non-specialist colleagues with varying levels of computer literacy. You will also adopt a creative attitude to problem solving to ensure the best solution is found. An understanding of data architecture good practice would also be beneficial.

To be a successful member of English Operational Excellence Team, we are looking for someone who:

• Possesses advanced knowledge of programming languages such as SQL / DAX / M Query
• Data analysis and working with relational data
• Has excellent oral and written communication skills, with the ability to work independently or collaboratively as required to meet deadlines

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being 28th June and interviews are scheduled to take place shortly after.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.”

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

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