Support Services Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

In this role, you will be supporting ABB Electrical Services in West Sacramento, CA, by meeting business needs efficiently and effectively, boosting customer satisfaction and performing all tasks to high quality standards in line with relevant processes and guidelines. You will also engage with internal/external customers and drive efficient services in a variety of administrative areas.

This position reports to

Engineering Solution Director

Your responsibilities

• Oversee the delivery of services from external providers in line with service level agreements.
• Assist in the implementation of relevant policies and procedures and contributing to regular reviews.
• Aid colleagues in determining the optimal and most cost-effective solutions to meet customer needs.
• Communicate and maintain effective and productive relationships with internal/external customers and third-party systems/data providers.
• Maintain and process orders.
• Generate and maintain revenue reports for internal/external customers.
• Maintain inventory, print reports and prepare labels.

Your background

• High School Diploma/GED required, (Bachelor’s degree preferred).
• 2+ years of experience in an administrative support position.
• Electrical industry experience preferred.
• Sound knowledge of order processing and report generation.
• Excellent knowledge of MS Office: Word, Excel, Project, PowerPoint, SharePoint, and OneDrive.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Healthcare plan
• Wellbeing program

More about us

Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world’s demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work. We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society. go.abb/electrification We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $49,400 and $91,600 annually.