Presentazione dell'azienda - ETRO
ETRO è una casa di moda che dal 1968 rappresenta lo stile Made in Italy nel mondo. Dalla ricerca dei tessuti e dall’attenzione per i dettagli nascono capi di abbigliamento e accessori per uomo e donna di lusso, dove la passione per i viaggi e la tradizione sartoriale sono i concetti chiave di ogni collezione.
L’iconico motivo Paisley, le stampe e le trame jacquard caratterizzano capispalla, abiti, borse e calzature. Lo stile della Maison è raccontato anche attraverso una linea di profumi unisex dalle note aromatiche, floreali, speziate e legnose e da una linea di complementi d’arredo dove tradizione e contemporaneità si fondono. Dal 2022 Marco De Vincenzo ha preso il timone artistico dell'azienda.
L’iconico motivo Paisley, le stampe e le trame jacquard caratterizzano capispalla, abiti, borse e calzature. Lo stile della Maison è raccontato anche attraverso una linea di profumi unisex dalle note aromatiche, floreali, speziate e legnose e da una linea di complementi d’arredo dove tradizione e contemporaneità si fondono. Dal 2022 Marco De Vincenzo ha preso il timone artistico dell'azienda.
Descrizione del posto (Mansioni)
ETRO is looking for a Client Advisor in our store in Sanremo The Mall Outlet, available from April to September.
Job Description:
To provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.
Key Responsibilities:
- Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage
- Assist customers accordingly with Etro selling ceremony
- Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
- Ensure the achievement of the Store goals, enhancing and developing the business
- and strengthen relationships with customers by developing CRM strategies
- Establish good group dynamics, through efficient communication
- Contribute to manage the visual display of the products in accordance with Etro visual guidelines
- Help ensuring the products replenishment and physical inventory of merchandise
- Follow Company grooming, accordingly with Etro standards and policies
Job Description:
To provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.
Key Responsibilities:
- Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage
- Assist customers accordingly with Etro selling ceremony
- Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
- Ensure the achievement of the Store goals, enhancing and developing the business
- and strengthen relationships with customers by developing CRM strategies
- Establish good group dynamics, through efficient communication
- Contribute to manage the visual display of the products in accordance with Etro visual guidelines
- Help ensuring the products replenishment and physical inventory of merchandise
- Follow Company grooming, accordingly with Etro standards and policies
Profilo
Key Requirements
- Deep passion for fashion and luxury
- Experience in a similar role within fashion retail companies
- Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude
- Ability to adapt to different customers
- Team-playing aptitude
- Strong communication skills
- Ability to work in a dynamic environment
- Fluent in English and a second language will be a plus