Indirizzo
Forma di lavoroPresentazione dell'azienda - ETRO
ETRO è una casa di moda che dal 1968 rappresenta lo stile Made in Italy nel mondo. Dalla ricerca dei tessuti e dall’attenzione per i dettagli nascono capi di abbigliamento e accessori per uomo e donna di lusso, dove la passione per i viaggi e la tradizione sartoriale sono i concetti chiave di ogni collezione.
L’iconico motivo Paisley, le stampe e le trame jacquard caratterizzano capispalla, abiti, borse e calzature. Lo stile della Maison è raccontato anche attraverso una linea di profumi unisex dalle note aromatiche, floreali, speziate e legnose e da una linea di complementi d’arredo dove tradizione e contemporaneità si fondono. Dal 2022 Marco De Vincenzo ha preso il timone artistico dell'azienda.
L’iconico motivo Paisley, le stampe e le trame jacquard caratterizzano capispalla, abiti, borse e calzature. Lo stile della Maison è raccontato anche attraverso una linea di profumi unisex dalle note aromatiche, floreali, speziate e legnose e da una linea di complementi d’arredo dove tradizione e contemporaneità si fondono. Dal 2022 Marco De Vincenzo ha preso il timone artistico dell'azienda.
Descrizione del posto (Mansioni)
For our next New Opening in Rinascente Florence we are looking for an experienced Client Advisor.
Job Description
To provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.
Key Responsibilities:
• Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage
• Assist customers accordingly with Etro selling ceremony
• Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
• Ensure the achievement of the Store goals, enhancing and developing the business
• Build and strengthen relationships with customers by developing CRM strategies
• Establish good group dynamics, through efficient communication
• Contribute to manage the visual display of the products in accordance with Etro visual guidelines
• Help ensuring the products replenishment and physical inventory of merchandise
• Follow Company grooming, accordingly with Etro standards and policies
Job Description
To provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.
Key Responsibilities:
• Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage
• Assist customers accordingly with Etro selling ceremony
• Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
• Ensure the achievement of the Store goals, enhancing and developing the business
• Build and strengthen relationships with customers by developing CRM strategies
• Establish good group dynamics, through efficient communication
• Contribute to manage the visual display of the products in accordance with Etro visual guidelines
• Help ensuring the products replenishment and physical inventory of merchandise
• Follow Company grooming, accordingly with Etro standards and policies
Profilo
Key Requirements
• Deep passion for fashion and luxury
• Experience in a similar role within fashion retail companies
• Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude
• Ability to adapt to different customers
• Team-playing aptitude
• Strong communication skills
• Ability to work in a dynamic environment
• Fluent in English
• Deep passion for fashion and luxury
• Experience in a similar role within fashion retail companies
• Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude
• Ability to adapt to different customers
• Team-playing aptitude
• Strong communication skills
• Ability to work in a dynamic environment
• Fluent in English
