Store Manager Landquart

STORE MANAGER

GRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART .

COMPANY PROFILE:

Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity.

The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce.

RESPONSIBILITIES:

-    Customer Assistance

·         Assisting customers

·         Responding and dealing with customer complaints, queries and comments whether in person, by telephone, or via the internet

-    Sales Assistance

·         Reviewing and devising sales strategies

·         Assisting colleagues in obtaining sales targets

·         Assisting in stock takes, orders and return

·         Liaising where necessary with suppliers and customers

·         Assisting in the promotion of the Furla brand and the store itself

·         Report all sales figures to head office

-    HR and Staff

·         Assist the HR department with recruitment of staff

·         Supervise and motivate staff

·         Report any staff issues to the HR department without delay

·         Assist the HR and legal department with any issues involving staff and customers

·         Review staff performance and address any day-to-day issues

-    Management of the Store

·         Ensure that the store is clean and presentable at all times

·         Manage the displays of products

·         Ensure that the stockroom is fully stocked

·         Ensure that the store and staff are fully compliant in relation to health and safety regulations

·         Ensure that the store is secure all times

·         Maintain stock levels

·         Ensure the quality of the supplies and report any issues with the stock to head office

·         Carry out regular inventories on stock

·         Check all orders made and received by the store

REQUIREMENTS:

·         Fluency in spoken English is essential

·         Minimum 4 years Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals

·         Strong commercial and customer-oriented mindset

·         Strong clientele background

·         Personal computer and detailed report analysis

·         Proven Brand & products awareness

·         Excellent interpersonal and effective communication skills

YOUR CV:

Please, attach your application written in English.

Location: Landquart - Switzerland