Job Title: Sr. Service Desk Support Technician Location with zip code: Alexandria, VA Duration: Full timeClearance Required: Secret Certification Required: Current DoD IAT Level II certification (required at performance start date): CCNA Security, CySA+, Security+ CE, etc.
As a Sr. Service Desk Support Technician , you will provide Tier support for escalated hardware, network and/or software issues by end-users for DODEA. You will support user and incident requests utilizing existing procedures to monitor, track and resolve work orders in a timely manner. . Highlights of Responsibilities: Answering...