To process and deliver client payrolls and all other related services including "end of year" (EOY) requirements accurately and on time. […]
Resolving CRM, phone and email client queries, issues and requests in relation to the ADP's applications to client satisfaction and meeting quality and delivery targets
Escalating client queries, issues and requests that cannot be resolved to 2nd line after full investigation […]
Actively manage own knowledge and skills to meet task productivity and quality standards in addition to sharing with the rest of the client support team. […]
People Leadership: Focuses...