Sales Assistant

SALES ASSISTANT

GRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART 

Company Profile:

Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity.

The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce.

RESPONSABILITIES:

Customer service:

·         Welcome and first interaction with the client.

·         Product presentation: transform all the information into a product proposal, rebutting any objections and making use of all relevant training tools to present the collection.

·         Extend the experience: create loyalty and give the client a good reason to come back soon, using CRM tools.

·         Products and stock: demonstrate good knowledge of the product and the brand's history

·         After-sales service: be a clear and welcoming first point of contact for all customer needs, deal with any issues raised from requests in after-sales activities with a positive attitude. 

Store operations and expectations:

·         Visual Merchandising: merchandise products in accordance with company standards, keeping the HQ Visual Team informed of any changes; take care of replenishment; keep all areas of the store clean.

·         Stock organization: make sure stock is organized in line with company policies

·         Cash/admin: complete all paperwork following all guidelines and time lines provided by the company; make sure all cash admin is completed in an accurate and legible manner and handle all till transactions correctly

Teamwork and personal attitude

·         Teambuilding & Teamwork: collaborate with others for a common end; pursue team spirit; develop positive relationships and support networks; contribute to a positive working environment

·         Communication: be an active listener; organize and manage information effectively; communicate in a clear, professional and appropriate manner, both within and outside of your area of competence.

·         Flexibility: versatile and able to adapt to the requirements of the role; able to develop new solutions

·         Timekeeping and attendance: compliance with working hours and company rules.

·         Grooming: understand the importance of appropriate grooming and hygiene in the workplace

REQUIREMENTS:

·         At least 3 years of experience in Sales

·         Good standing

·         A strong desire to achieve results

·         A passion for the industry and brand

·         Organized and accurate

·         Able to work in fast pace environment

·         Strong English and additional languages beneficial

YOUR CV:

Please, attach your application written in English.

Location: Landquart - Switzerland