Retail Operations Account

THE FASHION INDUSTRY’S FASHION BRAND

Since 1994, Marni has been recognized as the most artistic, color-savvy, life embracing, off-beat brand in the luxury segment

A constant aspiration to surprise and delight and to exceed expectations, with one foot in the past, one foot in the future.

Marni has consistently challenged the traditional codes of fashion, the seriousness of dressing up, and the boring "sameness" that exists in the world.

Embrace life.

Embrace art.

Embrace colour.

Embrace each other.

We are looking for who is ready to make a difference, into  an intercultural environment made of  love and passion, talents and out of the box thinkers.

Reporting to the Retail Operations Coordinator, the Retail Operations Associate is the point of contact for store managers and store based employees on any in-store operational, back of house and logistic activity.

MAIN DUTIES & RESPONSIBILITIES 

• To aid all stores operates in accordance with corporate policies and procedures to maximize net sales. 
• To collaborate in the FOH replenishment of all stock and non-stock articles to support the client experience including, packaging, stationery, refreshments, and any other relevant non-stock procurement.
• To work closely with the Customer Service team regarding store issues such as deliveries, dispatches, product transfer.
• To overview the end of season returns full process either to central warehouse or directly to outlets. 
• Participate in all new store opening, re-locations and closures.
• To coordinate the staff uniform allocation and relevant size adjustments. 
• To support the Store Managers to manage the Asset and Profit Protection to effectively reduce shrinkage. 
• To support the Store Managers with all aspects of inventory control and any stock related matter.
• To actively participate in the bi-annual stock take supporting stores team on stock counts and identify and correct discrepancies.
• In partnership with IT department ensures the efficiency of all IT equipment in store and their constant up to date.
• To support the store network on Operation System to ensure highest level of user’s experience 
• Facilitate training sessions on BOH as and when needed  
• Collaboration with marketing, client engagement, merchandising, visual merchandising, facilities or any other such department. 

JOB REQUIREMENTS

• Excellent organizational skills and meticulous attention to detail;
• Excellent communication skills both verbal and in writing;
• 2 years experience in similar role;
• Previous administration experience and cash handling experience;
• Excellent understanding of all programs on Microsoft Office;
• Passion for technology and proven ability to embrace new technology;
• Written and Spoken fluency in Italian and English, any other language will be considered a plus

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