Job summary
Rental Sales Agent responsible for optimal rental experienceMaximizing sales and service opportunities for customersManaging rental process and achieving sales objectives
Job seniority: entry level
Responsibilities
• Welcoming customers at the desk• Managing sales service, analyzing customer needs, and achieving KPIs• Proposing suitable additional products and services to customers• Providing detailed explanation of services, obligations, and contractual elements• Preparing and explaining rental contracts• Key delivery and return• Closing rental contracts and checking vehicle condition• Providing customer service and support for problem-solving• Achieving monthly sales and customer satisfaction goals
Requirements
• Fluent in English, knowledge of a second language is a plus• Valid driver's license• Availability to work on shifts from Monday to Sunday, including holidays• Ability to manage stress and problem-solving• Excellent communication skills• Organizational and decision-making abilities• Ability to work in a team• Ability to work towards individual and group goals• Minimum 1 year experience in customer service roles• Preferred experience in structured sales roles with targets• Required to wear a uniform at the branch