Operations Manager

As a member of the operational leadership team in one of the various laboratories across Element, and under the supervision of the General Manager, the Operations Manager performs a variety of leadership responsibilities within the assigned location to insure timely and accurate test results are delivered. All Operational Leadership positions must be proficient in a number of core business skills including but not limited to compliance to established safety rules, code of conduct, people & team development and company policies and procedures.

Essential Duties and Responsibilities:

• Operations Manager – Level II is based on facility revenue above $5M.
• Number of Department Managers/Supervisors responsible for is 3 or more.
• Number of employee responsible for is 15 or more. This includes direct and indirect reports.
• Ensures that safety and quality standards are being met and maintained at all times within the company's safety and QA and people programs.
• Is responsible for and leads the location safety culture, performance and awareness initiatives driving to a culture of safety first.
• Under the direction of the General Manager, is responsible for directing, coordinating, facilitating and monitoring the daily activities of the lab operational department managers and supervisors.
• Is responsible for the development of people within the team and the team as a whole
• Understands and drives the concept of continuous improvement and systematically seeks to achieve small, incremental changes in processes to improve efficiency and quality.
• Provides and sets direction within the lab to ensure that production goals and customer expectations are consistently met in a safe, timely and cost-effective manner.
• Most important stakeholders/interaction: department managers, quality, safety, HR, finance, business development

Supervisory Responsibilities:

• Fully responsible and accountable to assigned direct reporting staff and to indirect departmental decisions to include hiring, performance management, and performance review decisions and execution.
• Development of staff in line with HR strategy
• Work with assigned staff to ensure work schedules are maintained and balanced.
• Maintain an environment of respect and dignity within the department covering employee interactions and problem solving while ensuring work rules/behaviors are known and followed.
• Drives a daily SQDCP and routine 5S scheme to support continuous improvement.

Qualifications/Education and/or Experience:

• Working knowledge of laboratory safety.
• A bachelor’s degree in an engineering or technical-related discipline.
• Or, a minimum of 3-5 years of experience in a management role ideally with operations management experience gained in an accelerated-growth organization.
• Experience within Testing Inspection Certification industry is a pro.
• Proficient English level.

Mathematical Skills: Basic Mathematical Skills. Ability to apply concepts of basic algebra and geometry a plus. (green belt)

Other Skills and Abilities:

• Able to take on location leadership role
• Must possess the ability to communicate (written and oral) effectively with clients and colleagues with great attention to detail and timing of results.
• Ability to organize department programs and supervise staff as well as multi task and work under strict time lines.
• Strong organizational, problem-solving and conflict resolution skills to effectively establish and maintain two-way communications to understand the needs and concerns of all departments.
• Works effectively with lab functional managers and supervisors to develop and maintain positive employee relations.
• Seasoned in the understanding, use and implementation of Continuous Improvement disciplines such as, Kaizen, Lean Manufacturing, 5S, etc.
• Serves as key member of and contributor to, the lab's leadership team in the development and implementation of the lab's strategic direction.
• Key contributor in terms of establishing priorities and allocating resources to ensure that the lab runs smoothly and efficiently.
• Strong project management, analytical and problem solving skills provide go-to insight in the daily efficient operation of the lab.
• Is aware of cultural differences and open to drive a culture of inclusion
• Is regarded , trusted by lab leaders, peers and members of the various departments as go-to person for feedback, guidance and direction on any and all operational issues

Element è una delle aziende in più rapida crescita al mondo nel settore del testing, ispezione e certificazione. A livello globale abbiamo più di 9.000 menti brillanti che operano in 270 siti in 30 paesi. Insieme condividiamo uno scopo ambizioso: "Rendere il domani più sicuro dell'oggi".

Quando il fallimento non è un'opzione, aiutiamo i clienti a fare in modo che i loro prodotti, materiali, processi e servizi siano sicuri, conformi e adatti allo scopo. Dalle prime fasi di R&S, attraverso complesse approvazioni normative, fino alla produzione, la nostra rete globale di laboratori di scienziati, ingegneri e tecnici aiuta i clienti a ottenere la garanzia della qualità del prodotto.

Anche se siamo orgogliosi della nostra dimensione a livello mondiale, lavorare alla Element è come far parte di un'azienda più piccola. Ti diamo la possibilità di prendere in mano la tua carriera, premiamo l'eccellenza e l'integrità con la crescita e lo sviluppo.

Le industrie di tutto il mondo dipendono dalla nostra cura, dall'attenzione ai dettagli e dalla precisione assoluta del nostro lavoro. Il ruolo che dobbiamo svolgere nella creazione di un mondo più sicuro è molto più grande della nostra organizzazione.

In Element siamo sempre orgogliosi di mettere al primo posto le nostre persone. Siamo un datore di lavoro con pari opportunità che riconosce la diversità e l'inclusione come fondamentali per la nostra visione di diventare "il partner di test più affidabile al mondo".

Tutti i candidati adeguatamente qualificati saranno presi in considerazione per l'assunzione sulla base di criteri oggettivi legati al lavoro e senza tener conto di età, disabilità, origine etnica, sesso, stato civile, razza, religione, responsabilità di persone a carico, orientamento sessuale o identità di genere o altre caratteristiche in conformità con le leggi vigenti.