Operations Assistant / Front Desk Agent

Villa Medicea di Lilliano, Wine Estate, Toscana, we are searching for an organized self-starter to be our new Operations Assistant / Front Desk Agent.

The responsibilities include:
– Check ins/Check outs following italian procedures and internal standards;
– Reservations management;
– Guest service in a 360 way;
– Operations assistance during in house events;
– Administrative & Sales tasks to support the main office daily.

The person has to be well-versed in internal operations, take minutes at meetings, forward and distribute mail as required, and prepare and file relevant documents.
To be successful as an operation assistant, you should possess excellent communication skills and be able to juggle multiple tasks.
Top candidates will have strong organizational, critical thinking, and interpersonal skills.
Passion for service and great PR skills are a must.

Qualifications:
– Dynamic person willing to work in a fast-paced environment;
– Able to work different shifts from AM to PM;
– Excellent verbal and written communications skills in English & Italian – Another language is a plus.

Employment:
– Full-time
– Industry:
– Leisure, Travel & Tourism.

Inviare cv via email.