Your Role
You will focus on customer engagement, satisfaction, retention + reactivation of customers through high levels of service quality + close collaboration with our Customer Care Locations (CCL). You will steer + leverage the capabilities of your direct team, sales channels + our network.Your Responsibilities
You will do this by working with a variety of internal stakeholders while focusing on the following key objectives.
- To develop strategies + plans for assigned products (E.g. reefer, international supply chain, commodities, etc.) to generate revenue + increase client base.
- To conduct market research on various business opportunities + create proposals, ensuring correct pricing + solutions are available.
- To lead + drive the development of new business, while growing existing accounts to their full potential.
- To own, monitor+driveallsalesactivitiesofcustomerswithinyourcontrol,ensuringprospectsare identified,qualified + nurturedthroughthesalespipelinesoastocloseprofitable + sustainable customer deals.
- To provide support during sales calls + create customer-specific value propositions.
- To provide up-to-date market + pricing information to stakeholders, setting pricing bands in line with local conditions + yield targets.
Your Skills and Experiences
- Bachelor’s degree in Logistics, Supply Chain Management, Economics or related fields.
- In depth knowledge of Trade development
- Min 5 years' experience in logistics industry, 02 years in related position, with a multinational freight forwarder or ocean carriers
- Awareness of local Country Commercial situation and promote Vietnam as a key partner within the network.
- Experience driving commercial results both locally and, in a network,-oriented company
- Entrepreneurial and Outgoing