Kitchen & Conference Assistant

Job Title:Kitchen & Conference Assistant

Salary: £12.22 per hour

Location: The Pitt Building, Cambridge

Contract: 8 hours per week

The Pitt Building Events team are seeking an enthusiastic and efficient Kitchen and Conference Assistant to join our small and friendly team.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.

About the role

The role will involve supporting the successful operational delivery of meetings, events, training courses and exhibitions for a wide range of internal and external customers at our prestigious conference venue in Cambridge city centre.

This varied, flexible and practical role offers an introduction to the events industry and includes the setting up and breaking down of rooms after events together with some catering duties.

It requires attention to detail and a proven understanding of excellent customer service. Working hours will usually be weekdays, as and when required, although there may be some opportunities for evening and weekend work.

There may also be opportunities to provide occasional support for events at the Cass Centre, our sports and social venue at Cambridge University Press and Assessment on Shaftesbury Road.

• Support the operations and service of Pitt Building events, including changing room layouts, setting up IT and conference equipment and A/V troubleshooting.
• Provide a professional, efficient and friendly service, ensuring excellent customer service at all times.
• Support the delivery of all aspects of Pitt Building catering service, when required, demonstrating a good understanding of food hygiene and safety.
• Support the environmental impact strategy of the Pitt Building.

About you

You will deal confidently with a wide range of people and enjoy working in a customer facing environment.

You will have a flexible approach, be able to balance conflicting priorities in a fast–paced environment and be detail focussed.

We are looking for someone who can demonstrate:

• Physical fitness, as moving furniture is essential to the role
• Strong communication, problem solving and prioritisation skills
• Ability to work well as part of a team
• Aptitude to provide an excellent customer experience
• Confidence to troubleshoot IT software and hardware

A Level 2 Food Safety certificate is desirable but not essential as training will be provided.

If you would like to know more about this opportunity, please see the full job description attached to the bottom of this vacancy on our careers site.

Rewards and benefits

 We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays (pro-rata)
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being 24^th April 2024 and interviews are scheduled to take place on 3^rd May 2024

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

“Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.”

Why join us

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographiccharacteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, and sexual identity), cultural, or social class/background.

We believe that diversity of thought, background, and approach create better outcomes. More importantly, fostering an inclusive culture is the right thing to do, and it's part of how we achieve our purpose: to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence. Ensuring that anyone, no matter who they are, feels they belong here is an essential part of who we are and the contribution we make to society, and to our planet. 

To enable an environment which ourpeople can thrive in, our customers benefit from, and where work complements life, we empower everyone to manage their time and capacity, and to prioritise their wellbeing. That's why from day one everyone at Cambridge University Press & Assessment can discuss flexible working options to find the best solution for them and their role.