Junior Customer Care Bancario - Inglese Fluente

Adecco Credit and Banking is hiring for an International Bank Junior Customer Care Bancario - Inglese Fluente You will be responsible for assisting with client issues proactively, efficiently and to the satisfaction of the client, within assigned portfolios. Typically working under the guidance of the Client Services Manager and/or Client Services Specialist, they provide administrative and analytical support in the daily administration and coordination of assigned clients/accounts; servicing of client enquiries, escalation of client issues, the administration of client service issues including SLA's, preparing client reporting, in some cases assisting with on-boarding activities for new and existing clients and working with Operations to ensure products/services are set up for their client base. Qualification requirements: - Excellent analytical skills - Very good English language skills (written and spoken) - Good excel knowledge - Ability to work well under pressure and tight times frames We offer a fixed term contract of 6 months, based in Milan. RAL: €33.8K Disponibilità oraria: Full Time CCNL: Credito Livello contratto: 3.1