It Support Quality Assurance Administrator  

RINA is currently recruiting for an IT Support Quality Assurance Administrator to join its office in Genoa or Rome (Italy) within the Global IT Operations Division.MissionThe ideal candidate will assist our IT user support service and its initiatives/projects, aiming to actively contribute to build a world-class user support service maximizing RINA internal stakeholders satisfaction levels.
Key Accountabilities Support in driving standardization and adherence to IT Service Management standards to maximize internal customer satisfaction Plan and/or execute departmental projects, according to timeline...