Ensures timely and successful delivery of contracted availability services such as online or e-commerce services, network support and server hosting to clients.
Initiates and answers inbound and/or outbound sales contact directly from/to prospective and/or existing customers.
Accepts orders, closes sales, maintains customer records and completes required documentation.
Reports effectively on Key performance Indicators (KPIs) achieved for all relevant stakeholders.
Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems