Azienda

Hilton Molino Stucky VeniceVedi altro

addressIndirizzoVenezia, Veneto
CategoriaCommercio

Descrizione del lavoro

A Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.

What will I be doing? As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A Floor Supervisor will also be required to assist the head housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Supervise Room Attendants
  • Daily allocation of rooms and deep cleaning tasks to team members
  • Manage guest requests, including VIP amenities and communicating them to the relevant team members
  • Routine inspection of guest bedrooms to ensure they meet standards
  • Achieve positive outcomes from guest queries in a timely and efficient manner
  • Carry out lost property procedures
  • Report maintenance issues to Maintenance/Engineering Department
  • Assist Head Housekeeper with training requirements
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Assist other departments wherever necessary and maintain good working relationships
Refer code: 1457064. Hilton Molino Stucky Venice - Il giorno precedente - 2024-03-16 08:56

Hilton Molino Stucky Venice

Venezia, Veneto

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