Reporting directly to the Chief Customer Officer – Chef Express, the Head of CRM will own our customer retention strategy. You will be responsible for delighting customers, driving engagement, conversion, and revenue growth.
You are a strategic and deeply analytical thinker with a strong technical background in CRM, loyalty, and marketing automation, coupled with a deep understanding of user behaviours and data-driven decision-making. […]
• Develop and implement a comprehensive CRM strategy aligned with organizational goals and customer-centric values. […]
• Lead the development and execution of...