Governante: Housekeeper

Job summary
The Housekeeper manages the front-end operations delegating tasks to the Housekeeping team throughout the day, and ensuring each Guest has an excellent experience.Strong commitment to quality and Guest care are a must.
Job seniority: entry level
Responsibilities
• Ensure that housekeeping requests by Guests are responded to in a timely and efficient manner and where possible anticipate Guest’s needs;• Guarantee daily inspection of Guest rooms, public areas, back of the house areas to maintain and reach our service standard;• Help in maintaining all department inventories and cleaning schedules;• Support the Head Housekeeper to maintain the décor of staff house, lockers and back of the house;• Assist the Head Housekeeper in the housekeeping staff appraisal, training and development;• Comply with the financial objectives of the department.
Requirements
• Fluent in Italian;• English knowledge is preferred;• Previous professional experience in the same department is preferred;• High School certificate.
Benefits
• Fixed-term contract according to C.C.N.L. Settore Turismo.• Learning & development activities and career opportunities.• Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products 'Irene Forte'.• Staff celebrations.